This service helps you obtain an official investigation report that outlines the status of your real estate document—whether it's valid, mortgaged, suspended, confiscated, or affected by other restrictions
How Long Will It Take? 1 working day
What Will You Get? Document Investigation Report
How Do You Apply?
You can apply for this service online through https://rakdigital.rak.ae or by visiting one of our Customer Happiness Centre.
Log in using your UAE Pass or proceed to the service counter and select the “Property Document Investigation” service.
Complete the required form and attach the necessary documents or submit them directly to a Mortgage Department representative at the Customer Happiness Centre.
Wait for the review and approval of your request by the Customer Happiness Centre representative.
Pay the service fee through one of the following methods: payment machines at Customer Happiness Centres or the mRAK Smart App.
Once we approve your application, you will receive an electronic copy of the report via registered email and a printed copy from the Mortgage Department representative.
How Much Will You Pay?
AED 50
What Documents Do You Need?
Emirates ID : Original document
Site plan : Site Plan
What Terms and Limitations Apply?
Terms :
Ensure the document is not cancelled.
Ensure the owner’s presence or send an authorized agent with a power of attorney.
Provide the original document when submitting the request.
Confirm there are no court cases or confiscations against the owner.
Services Link
You can apply online through https://rakdigital.rak.ae/index.html?sap-language=ar#/Lobby/MS31
FAQ
What is the purpose of this service?
This service helps you obtain an official investigation report that outlines the status of your real estate document—whether it's valid, mortgaged, suspended, confiscated, or affected by other restrictions.
How long does it take to receive the investigation report?
It takes 1 working day to receive the investigation report.
How can I apply for the Property Document Investigation service?
You can apply online through https://rakdigital.rak.ae/index.html?sap-language=ar#/Lobby/MS31 or by visiting one of our Customer Happiness Centres.
What is the cost of the service?
The service fee is AED 50.
What documents do I need to provide for the application?
You need to provide your original Emirates ID and a site plan.
Do I need to be present to apply for the service?
Yes, the owner must be present or send an authorized agent with a power of attorney.
Will I receive a copy of the report after approval?
Yes, you will receive an electronic copy of the report via registered email and a printed copy from the Mortgage Department representative.
Are there any restrictions I should be aware of?
Yes, ensure the document is not cancelled and confirm there are no court cases or confiscations against the owner.